Holistapeutics No Refund, Return, and Shipping Policy

 

1. No Refund Policy

At Holistapeutics, we are committed to providing high-quality products, and we stand by the excellence of our teas, coffees, essential oils, herbs, and more. Due to the nature of our products, we do not offer refunds on any purchases. All sales are final.

 

2. Return Policy

Given the nature of our products, we do not accept returns. Once an order is placed and processed, it cannot be returned. We recommend reviewing your order carefully before completing your purchase to ensure that all items are correct and suitable for your needs.

 

3. Shipping Policy

• Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

• Shipping Methods: We offer various shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and selected shipping method.

• Delivery Time: Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times will be provided at checkout.

• Shipping Address: It is your responsibility to provide the correct shipping address. We are not liable for any delays or issues caused by incorrect or incomplete address information.

• Shipping Charges: Shipping charges are non-refundable. If an order is returned to us due to an incorrect address or failure to pick up the package, you will be responsible for the additional shipping costs.

 

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer service team at [your contact email] within 5 business days of receiving your order. Provide your order number, a description of the issue, and any relevant photos. We will review your case and, if deemed necessary, provide a replacement for the damaged or incorrect item.

 

5. Contact Information

For any questions or concerns regarding our no refund, return, and shipping policy, please contact us at holistapeutics@usa.com.